![]() Oscar's Concierge team was accessed by 46% of Oscar member, for example. In 2017, around two-thirds of Oscar's customers' interactions were virtual. ![]() These improvements can make the service more appealing to customers, creating a virtuous cycle, notes Oscar product and technology communications manager Liz Robau.īeyond telemedicine, Oscar members are accessing more virtual services overall. Data from the virtual visits is made available to the Concierge teams and providers, which helps them to make improvements to their services. The increase in telemedicine usage is a positive sign for the company as it works to expand its customer base and keep its members happy. Moreover, while telemedicine is Oscar's least used service, it outstrips the national average of 3%. The figure marks 32% year-over-year growth in usage for the healthcare company. ![]() Telemedicine refers to the use of telecommunications technologies as channels through which healthcare professionals can diagnose and treat patients. Write me at: HEALTH TELEMEDICINE CONSULTATIONS GREW 32% IN 2017: A quarter of Oscar Health's customers used its telemedicine consultation services in 2017, up from 17% in 2016, according to FierceHealthcare. Have feedback? We'd like to hear from you. Sign up and receive Digital Health Briefing free to your inbox. Guides: Official Beginners Guide - Steam guides - COH2.Account icon An icon in the shape of a person's head and shoulders. ![]()
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